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Cookie Policy

// Last updated: October 15, 2025

This Cookie Policy explains how Data Chgene uses cookies and similar tracking technologies on our website and platform. By using our services, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve performance, and provide a better user experience.

Cookies can be:

  • First-party cookies: Set by Data Chgene directly
  • Third-party cookies: Set by external services we use
  • Session cookies: Temporary, deleted when you close your browser
  • Persistent cookies: Remain on your device until expiry or manual deletion

2. Types of Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for our website to function and cannot be disabled:

  • Authentication: Keep you logged in and maintain your session
  • Security: Protect against fraudulent activity and security threats
  • Load Balancing: Distribute traffic across our servers
  • Cookie Consent: Remember your cookie preferences
Cookie Name Purpose Duration
session_id User authentication Session
csrf_token Security protection Session
datachgene_cookie_consent Cookie preference 1 year

2.2 Functional Cookies

Enhance your experience by remembering your preferences:

  • Language and region settings
  • Theme preferences (dark/light mode)
  • Dashboard layout customization
  • Recently viewed reports

2.3 Analytics & Performance Cookies

Help us understand how you use our platform:

  • Google Analytics: Traffic analysis, user behavior, page performance
  • Hotjar: Heatmaps and session recordings (anonymized)
  • Performance Monitoring: Error tracking and load times

These cookies collect anonymized data and do not personally identify you.

2.4 Marketing & Advertising Cookies

Used to deliver relevant ads and measure campaign effectiveness:

  • Google Ads and remarketing
  • LinkedIn Insight Tag
  • Facebook Pixel

You can opt-out of personalized ads through your browser settings or industry opt-out tools.

3. How We Use Cookies

We use cookies to:

  • Authenticate and secure your account
  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve our platform's performance and functionality
  • Provide personalized content and recommendations
  • Deliver relevant advertisements
  • Detect and prevent fraud or abuse

4. Third-Party Cookies

We work with trusted third-party services that may set their own cookies:

  • Google Analytics: Privacy Policy
  • Stripe (Payments): Privacy Policy
  • AWS CloudFront: Privacy Policy
  • Intercom (Support Chat): Privacy Policy

We are not responsible for the privacy practices of these third parties. Please review their policies directly.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept All: Allow all cookies for full functionality
  • Decline: Only essential cookies will be used
  • Cookie Settings: Customize your preferences by category

5.2 Browser Settings

Most browsers allow you to control cookies through settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy → Cookies and Site Permissions

Note: Blocking essential cookies may prevent you from using certain features of our platform.

5.3 Opt-Out Tools

For advertising cookies, you can use industry opt-out tools:

  • Digital Advertising Alliance
  • Your Online Choices (EU)
  • Google Analytics Opt-Out

6. Mobile Device Tracking

On mobile devices, we may collect:

  • Device Identifiers: IDFA (iOS), Advertising ID (Android)
  • App Usage Data: Features used, session duration
  • Location Data: With your explicit permission

You can reset or opt-out of mobile tracking in your device settings.

7. Do Not Track (DNT)

We respect Do Not Track signals where legally required. However, DNT is not uniformly supported across browsers and websites. We comply with GDPR and CCPA requirements regardless of DNT settings.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies:

  • Email: privacy@datachgene.com
  • Address: 1420 Fifth Avenue, Suite 2200, Seattle, WA 98101, USA

Want to reset your cookie preferences?

Effective Date: October 15, 2025

Data Chgene

Leading provider of data intelligence and analytics solutions for businesses worldwide.

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    Seattle, WA 98101, USA
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